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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS VEIN CLINICS OF AMERICA (VCA) WEBSITE.

Your access and use of this website is subject to and governed by these Terms and Conditions of Use and all applicable laws. VCA may revise and update these Terms and Conditions at anytime and in its sole discretion and such revisions are binding on the Site users. Your continued usage of the Site will mean you accept and agree to any such changes.

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE.

The contents of the Site are for informational purposes only and are NOT a substitute for professional medical advice, diagnosis, treatment or substitute for a formal medical consultation. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. We cannot provide specific advice or opinions regarding one’s diagnosis, treatment, or specific protocols or prescribing information on the Site. You should always consult your physician regarding the specifics of your case. Nothing contained in this Site, including the questions and answers posted, is intended to be medical advice, diagnosis or treatment. Reliance on any information provided by VCA is solely at your own risk. The Site may contain health- or medical-related materials which you may find to be sexually explicit or otherwise offensive. No representation or warranty is made, either expressly or tacitly, for the accuracy, completeness, usefulness, timeliness, reliability, or adequacy of any resources, information, apparatus, product, or process available at or from this Site.

Any transmission of information from this Site to you is not intended to create nor does it create a physician-patient relationship between you and VCA or any VCA network physician.

USE OF CONTENT

You should assume that everything you see or read on the Site, including but not limited to all designs, text, graphics and files and the selection and arrangement thereof, is protected by copyright under United States and foreign laws, unless otherwise noted, and may not be used without the express written permission of VCA, except as provided in these Terms and Conditions of Use or in the text on the Site.VCA neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties who are not owned by or affiliated with VCA.

You may download material displayed on the Site for non-commercial personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, report, or use the Contents of the Site for public or commercial purposes, including the text, images, audio, and video, without VCA’s prior written permission.

Images of people or places displayed on the Site are either the property of, or used with permission by,VCA. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions of Use or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

The trademarks, logos, and service marks (collectively the “Trademark(s)”) displayed on the Site (including [SPECIFIC TRADEMARKS OWNED BY PRACTICE]) are registered and unregistered Trademark(s) of VCA or others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark(s) displayed on the Site without the written permission of VCA or such third party that may own the Trademark(s) displayed on the Site. Your misuse of the Trademark(s) displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions of Use, is strictly prohibited.

VCA will aggressively enforce its intellectual property rights to the fullest extent of the law, which may include the seeking of criminal prosecution.

GENERAL DISCLAIMER

USE AND BROWSING OF THE SITE IS AT YOUR OWN RISK. NEITHER VCA NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, CONTRIBUTING TO, OR DELIVERING THE SITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU ON AN “AS IS” BASIS, AND, TO THE FULLEST EXTENT PERMITTED BY LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS.

Specifically, VCA makes no representations or warranties about the following: (i) the accuracy, reliability, completeness including errors or omissions, currentness or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the Site; or (ii) the satisfaction of government regulations requiring disclosure of information on medical treatments or prescription drug products with regard to the content contained on the Site. In no event shall VCA, its business associates or any third parties mentioned on the Site be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or the content, whether based on warranty, contract, tort, or any other legal theory, and whether or not VCA is advised of the possibility of such damages. VCA shall be liable only to the extent of actual damages incurred by you, not to exceed US$1,000. VCA is not liable for any personal injury, including death, caused by your use or misuse of the Site, content, or Public Area (as defined below). Any claims arising in connection with your use of the Site, any content, or the Public Areas must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions. Some jurisdictions may not allow exclusions of implied warranties so some of these exclusions may not be applicable to users in certain areas.

When using the Site, information will be transmitted over a medium that may be beyond the control and jurisdiction of VCA and its affiliates, licensors, and suppliers. Accordingly, VCA and its affiliates, licensors, and suppliers assume no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site. VCA and its affiliates, licensors, suppliers, and Content providers also assume no responsibility, and shall not be liable, for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the site. VCA has not reviewed all of the sites that may be linked to the Site and is not responsible for the contents of any off-Site pages or any other sites linked to the Site. Your linking to any other off-Site pages or other sites is at your own risk.

FREE CONSULTATIONS

Due to legal constraints, the free consultation offer cannot be extended to Medicare or Medicaid beneficiaries or other recipients of federal or state health care benefit programs. Offer expires December 31, 2017. Consultation must occur on or before December 31, 2017. Valid at all participating VCA network locations. New patients only. One free consultation per person during promotion period. Not redeemable for cash.

USER SUBMISSIONS

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary. You agree that you will not send or transmit to the Site any communication or content that infringes or violates any rights of any party.

Anything you transmit or post may be used by VCA or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, VCA is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information.

You should be aware that when you disclose personal information (including, user name, e-mail address, personal details about yourself, etc.) on the public areas of the Site (including message boards, etc.) you do so voluntarily, and that such information can be collected and used by others and may result in unsolicited messages from other posters or parties.

PRIVACY

You agree that your use of the Site is also subject to the Privacy Policy which is part of these Terms and Conditions. If you are submitting any information from outside of the United States, you are consenting to use of the information by VCA and its business associates in accordance with the VCA Privacy Policy.

INDEMNITY

You agree to defend, indemnify, and hold VCA and its affiliates, employees, contractors, agents, licensors, suppliers, and Content providers harmless from and against any claims, actions or demands, liabilities and settlements, including, without limitation, reasonable attorneys fees, resulting from, or alleged to result from, your violation of these Terms and Conditions of Use.

JURISDICTION

VCA is based in Illinois. Most of the physicians, health care providers, and others who are contributors of the Contents of the Site are licensed, if required, only in the State of Illinois. You expressly agree that exclusive jurisdiction for any dispute with VCA, or in any way relating to your use of the VCA Site, resides in the courts of the State of Illinois; and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of Illinois in connection with any such dispute including, without limitation, any claim involving VCA and its affiliates, employees, contractors, agents, licensors, suppliers and Content providers.

These Terms and Conditions of Use are governed by the internal substantive laws of the State of Illinois, without respect to its conflict of laws principles. If any provision of these Terms and Conditions of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions of Use, which shall remain in full force and effect. No waiver of any of the terms and conditions shall be deemed a further or continuing waiver of such term or condition of any other term or condition.

MODIFICATION TO TERMS AND CONDITIONS OF USE

VCA may at any time, in its sole discretion, revise these Terms and Conditions of Use by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions of Use to which you are bound.

WRITTEN NOTICE AND TAGLINES ACCESSIBILITY

a. Written Notice and Taglines. Covered entities must provide written notice that contains the following information:

1. The covered entity does not discriminate on the basis of race, color, national origin, sex, age, or disability in its health programs and activities;

2. The covered entity provides appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternate formats, free of charge and in a timely manner, when such aids and services are necessary to ensure an equal opportunity to participate to individuals with disabilities;

3. The covered entity provides language assistance services, including translated documents and oral interpretation, free of charge and in a timely manner, when such services are necessary to provide meaningful access to individuals with limited English proficiency;

4. Visit veinclinics.net or a Vein Clinics of America Clinic location to obtain the aids and services listed above

5. If applicable, identification of, and contact information for, the employee responsible for coordinating the covered entity’s compliance as described below; Vein Clinics of America’s legal counsel is responsible for the coordination of compliance and you can reach them by sending a message to Compliance@veinclinics.net

6. If applicable, the availability of the grievance procedure described below and how to file a grievance; and

7. How to file a discrimination complaint with OCR. –

If you think you were treated unfairly because of your sex, age, race, color, disability or national origin, you can send a complaint to:

Compliance Officer
2001 Butterfield Rd., Ste. 300
Downers Grove, IL 60515

Email: Compliance@veinclinics.net

You must send the complaint within 60 days of when you found out about it. A decision will be sent to you within30 days. If you disagree with the decision, you have15 days to ask us to look at it again.

You can also file a complaint with the U.S. Dept. of Health and Human Services.
Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
Phone: Toll-free 1-800-368-1019, 1-800-537-7697 (TDD)
Mail: U.S. Dept. of Health and Human Services 200 Independence Avenue SW, Room 509F, HHH Building Washington, D.C. 20201

8. In significant publications and significant communications targeted to beneficiaries, enrollees, applicants, and members of the public, except for small-sized publications described below. (42 C.F.R. § 92.8(f)). The OCR warns that it will interpret “significant communications and significant publications” broadly. (81 F.R. 31401). HHS declined to provide a list of such communications, but confirmed they would include outreach, education, and marketing materials; patient handbooks; notices requiring a response from individuals; and written notices such as those pertaining to rights or benefits. (81 F.R. 31402). Significant communications would likely also include those that were considered “vital documents” under HHS’s LEP Guidance, e.g., consent and complaint forms, written notices of eligibility criteria, rights, denial, loss or decreases in benefits or services; applications to participate in services or programs; etc. (81 F.R. 31402). –

ALL LANGUAGES THAT WE SERVICE

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059)번으로 전화해 주십시오.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-481-3293, Account # 501026772, PIN# 1059 (телетайп: 1-800-481-3293, Account # 501026772, PIN# 1059).

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059)

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059)。

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059)

ચુ ના: જો તમેજરાતી બોલતા હો, તો િન:લ્કુ ભાષા સહાય સેવાઓ તમારા માટઉપલબ્ધ છ. ફોન કરો 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-, Account # 501026772, PIN# 1059 3293-481) رقم .(1-800-481-3293, Account # 501026772, PIN# 1059 :والبكم الصم ھ

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ध्यान द: यद आप हदी बोलते ह तो आपके िलए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059) पर कॉल कर ।

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-481-3293, Account # 501026772, PIN# 1059 (ATS : 1-800-481-3293, Account # 501026772, PIN# 1059).

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 1-800-481-3293 Account # 501026772, PIN# 1059,(TTY: 1-800-481-3293, Account # 501026772, PIN# 1059). ک

Dii baa ak0 n7n7zin: Dii saad bee y1n7[ti’go Diné Bizaad, saad bee 1k1’1n7da’1wo’d66’, t’11 jiik’eh, 47 n1 h0l=, koj8’ h0d77lnih 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059.)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-481-3293, Account # 501026772, PIN# 1059(TTY:1-800-481-3293, Account # 501026772, PIN# 1059)まで、お電話にてご連絡ください。

توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 1-800-481-3293 Account # 501026772, PIN# 1059,(TTY: 1-800-481-3293, Account # 501026772, PIN# 1059) با. باشد می ف

ยน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט – 1.800.481.3293 Account # 501026772, PIN# 1059,(TTY: 1-800-481-3293, Account # 501026772, PIN# 1059)

লয্ করনঃ যিদ আপিন বাংলা, কথা বলেত পােরন, তাহেল িনঃখরচায় ভাষা সহায়তা পিরেষবা উপল আেছ। েফান করন ১-1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: ১-1-800-481-3293, Account # 501026772, PIN# 1059)।

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

្របយ័ត៖ េបើសិនអកនិយ ែខ រ, េសជំនួយែផក េយមិនគិតឈល គឺចនសំប់បំេរ អក។ ចូរ ទូរស័ព 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059)។

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-481-3293, Account # 501026772, PIN# 1059 (መስማት ለተሳናቸው: 1-800-481-3293, Account # 501026772, PIN# 1059).

Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ ɔ̀ -wùɖù-po-nyɔ̀ ] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ ìn m̀ gbo kpáa. Ɖá 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY:1-800-481-3293, Account # 501026772, PIN# 1059)

Ntị: Ọ bụrụ na asụ Ibo, asụsụ aka ọasụ n’efu, defu, aka. Call 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

AKIYESI: Bi o ba nsọ èdè Yorùbú ọfé ni iranlọwọ lori èdè wa fun yin o. Ẹ pe ẹrọ-ibanisọrọ yi 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-800-481-3293, Account # 501026772, PIN# 1059 (телетайп: 1-800-481-3293, Account # 501026772, PIN# 1059).

ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-800-481-3293, Account # 501026772, PIN# 1059 (TTY: 1-800-481-3293, Account # 501026772, PIN# 1059).

9. In conspicuous physical locations where the entity interacts with the public. (45 C.F.R. § 92.8(f)).

10. In a conspicuous location on the covered entity’s website accessible from the home page of the covered entity’s website. (45 C.F.R. § 92.8(f)). A covered entity may satisfy this obligation by including a prominent link on its home page to the notice, and links written in non-English languages to taglines. (81 F.R. 31396).

b. Written Notice—Small Publications. For significant publications and significant communications that are small-sized (e.g., postcards, pamphlets and tri-fold brochures), the covered entity must post in a conspicuously-visible font size the following information:

1. The covered entity does not discriminate on the basis of race, color, national origin, sex, age, or disability in its health programs and activities; and

2. Taglines in at least the top two languages spoken by individuals with limited English proficiency in the relevant state, presumably Spanish and one other non-English language.

COMPLETE AGREEMENT

Except as expressly provided in a particular “legal notice” on the Site, these Terms and Conditions constitute the entire agreement between you and VCA with respect to the use of VCA’s Site and content. If you have any questions about these Terms and Conditions please contact us at:

Vein Clinics of America
ATTN: Webmaster
2001 Butterfield #300, Downers Grove, IL 60515
(630) 725-2700
coordinator@veinclinics.net

GENERAL DISCLAIMER